Customer Service

Check Policy If ARSA Jewelry institutes any action to enforce payment of a check returned for insufficient funds, the buyer agrees to pay all seller's costs associated with collection, including but not limited, court costs and attorney's fees.

NO REFUNDS - 30 DAY EXCHANGES ONLY All returned checks are subject to a $10.00 service fee.

Refund and Exchange Policy All exchanges must be accompanied by the original sales receipt.

Loose diamond exchange policy: After the 30 day exchange period, loose diamonds, only, may be exchanged for 80% of the original purchase price, provided they are returned undamaged.

No refunds or exchanges on custom orders. No refunds on over the counter purchases. 30 day exchange only. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line.